Refund Policy of Kishori Ventures Private Limited

Thank you for shopping at Kishori Ventures Private Limited

We offer refund and/or exchange within 10 days of delivery, if 10 days have passed since delivery, you will not be offered any refund and/or exchange of any kind.

The return/refund/exchange window starts once the order is delivered.

Your Order Cancellation Rights

You are entitled to cancel Your Order any time before the particular order has been shipped.

You can cancel your order by visiting your order page on our website

Eligibility for Refunds and Exchanges

  • The Goods are unused and in the original packaging along with receipt
  • The following Goods cannot be returned:
    • The supply of Goods made to your specifications or clearly personalized.
    • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Exchanges (if applicable)

We only replace items if they are defective or damaged

Late or missing refunds

  • Once the item returned is received by us we shall initiate a refund which will usually take 10-12 banking days to reflect in your account.
  • If you still have not received your refund after the said period, please contact us at email.

Shipping

  • The return item shall be picked up by our delivery partner at the time of delivery of the replacement item
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By calling on this number: +91 62909 84651
  • By sending us an email: kvpl@iamjayakishori.com